• Teams Level 1

• Teams Level 2

Teams Level 1

• Interface Exploration: Become familiar with the Teams window, navigating channels, chats, calls, and other key features.

• Joining Teams & Channels: Understand how to join existing teams and navigate different channels dedicated to specific topics or projects.

• Sending & Receiving Messages: Learn to send and receive instant messages in chats and channels, utilizing features like formatting, mentions, and emojis.

• Adding & Managing Files: Explore how to upload, share, and collaborate on documents within Teams channels and chats.

• Making Calls & Video Meetings: Master initiating voice and video calls, scheduling meetings, and utilizing screen sharing for presentations.

• Notifications & Mentions: Understand how to manage notifications, utilize mentions to get someone's attention, and stay informed about conversations.

• Searching & Finding Information: Learn to search for specific messages, files, and people across Teams.

• Formatting & Editing Messages: Explore message formatting options for better readability and emphasis within your communication.

• Teams Etiquette & Best Practices: Understand best practices for communication and etiquette within Teams to foster a productive and respectful environment.

• Working with Guests: Learn how to invite external guests to participate in Teams channels and meetings securely.

• Using Apps & Integrations: Explore integrating third-party apps with your Teams workspace to extend its functionality for specific needs.

• Personalizing Your Teams Experience: Discover how to customize your Teams settings, notifications, and preferences for a more efficient workflow.

Teams Level 2

• Customizing Teams: Managing notifications, setting personal preferences, customizing team views.

• Apps and Integrations: Exploring and using built-in Teams apps and integrating third-party applications to enhance functionality.

• Guest Access and External Collaboration: Inviting external guests to collaborate within Teams securely.

• Teams Channels and Permissions: Managing channel settings, moderating discussions, assigning roles and permissions.

• Teams Templates and Governance: Understanding and utilizing pre-built Teams templates for various scenarios, exploring Teams governance best practices.

• Advanced Meeting Features: Utilizing advanced meeting features like polls, breakout rooms, captions, and live Q&A.

• Power Automate and Workflows: Introducing Power Automate for creating automated workflows within Teams to streamline processes.

• Security and Compliance: Understanding Teams security features, data privacy considerations, and compliance regulations.